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SysAid scans your network, providing information (such as hardware/software) about your assets, and allowing remote control. It also provides help desk, reports, and more.

SysAid Help Desk and Inventory 3.1.3

by Ilient Help Desk Software
Home :: Business :: Helpdesk & Remote PC
Award: Excellent (5/5)
SysAid Help Desk and Inventory 3.1.3
SysAid is software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote control it. Without ever leaving their office, IT managers can control the entire organization's inventory.

SysAid Help Desk Software also provides service management (help desk). End users use forms to submit service requests (error reports, calls for assistance, etc.), which SysAid managers receive and deal with. The system uses Email, SMS, and IM to provide the most efficient methodology possible.

SysAid offers multi-language support, providing interfaces in English, French, German, Italian, Spanish, and Hebrew.
Popularity Download Avg. User Rating Overall
2% 50% 29%
Downloads: 121 / 37 (total / last month)
Updated: 17-04-2006 06:16:06 GMT
Released: 05-04-2006 
Language: English 
Platform: Win95, Win98, WinME, WinNT 4.x, WinXP, Windows2000, Unix, Linux 
Requirements:
Install: Install and Uninstall 
SysAid Help Desk and Inventory Reviews
Rating: 4 / 5
Reviewed by: Andy Turner (27-Apr-2005 10:38:42 GMT)
Comment:

Would have been 5 excellent but there are still a few bugs.

The reports have difficulty summing times. But a fantastic piece of software especially the free version which I use to manage my netwok of 30 PCs and 7 Servers. Has a lot of potential

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